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How To Sell On Ebay: Using Store Policies To Cement Your Credibility In your quest to build credibility as an Ebay seller, few things are more important than creating and following consistent store policies. In addition to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on Ebay, I promised my customers that the metals were solid, the gems were real, and everything was stamped. Article: How To Sell On Ebay: Using Store Policies To bony Your Credibility In your quest to bulk credibility as an Ebay seller, few things are more important than creating and following consistent store policies. Doing so will provide your customers with an bewitching buying atmosphere, where they will feel safe making any transaction. Whenever I create store policies--whether it be for an Ebay acting or an Internet business--I use one standard: I promise what I can reasonably deliver. And I deliver more than I promise as often as possible. If I can reasonably offer to ship everything two days after payment, I will promise it. But if I get the chance to ship some items within one day, I take that opportunity to overdeliver. Not only is this a more ethical approach--delivering or overdelivering on all promises--but it is also a more practical activism strategy for the long-run. Developing relationships with your customers is the best way to get repeat sales, testimonials, and positive feedback--the three pillars which will support your business and increase your cashflow. You should extend this principle to other policies. Create a return policy that stipulates when and for what reasons you will put faith in a return. Again, you will want to give the customer indivisible guarantees, but at the same time, you don’t want to promise what you can’t reasonably deliver. For instance, you may want to stipulate that you will only seal returns if the item is broken. You may also want to add that you can only venture upon returns within 14 days of delivery. In other to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on Ebay, I promised my customers that the metals were solid, the gems were real, and everything was stamped. It was relatively easy for me to prove this as things go all of my jewelry came with gemologist-certified appraisals; however, if you aren’t selling something that can lend you credibility in a similar fashion, you will need to earn it in the form of testimonials and positive feedback. . . .and this is precisely why it is so important for Ebay sellers to create and follow store policies. Not only will this lend you credibility and subsequently encourage visitors to bid, but it will also prevent customers from making unfair complaints toward you. In nearness to this, when you overdeliver, your customers will know it - and they will verify it with feedback and testimonials.
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Advice Home Business Technology Online Advertising Motivational Internet Marketing SEO Help Online Games Science Articles Happiness More Articles:1. Dreambiznews Summary: We appreciate the trust you put in us.============================================================ Dream Biz Making Your eBiz Dreams a Reality! **07/14/03** Volume 1, Issue 1 Anacleto Marchi, Publisher marco01@myexcel.com============================================================Welcome to Dream Biz, Have you ever thought about whether your marketing,advertising and other contacts with the public tell the truestory of who you are? Toda… 2. Your Home Office--Lengthen That Commute! Summary: But it's also tough to create the distance that's sometimes necessary for you to focus on work while you're at home.TEMPTATIONS APLENTYWhen I first started working at home, I often asked myself, 'How do I mentally and physically disconnect from being at home so that I actually feel like I am at work, so that I'm not tempted to simply knock-off when it's two in the afternoon and the golf clubs are singing their siren song or the kids want… 3. Are You Doing a Good Job? Summary: Do they know that you areon schedule, that you gave them something extra, that youdid exactly what they wanted?'Okay, Dave, what got you started on this one?' you'reprobably asking.We have some friends that hired a pet-sitter to take care oftheir two dogs and two cats while they were on vacation.When they returned, they found no evidence that theiranimals had been cared for as instructed. In fact, I was doing a GREAT job for him,putting … 4. Am I insane or is this "Drive"? Summary: My wife probably thinks I'm crazy for not sleeping in on a lazy Sunday morning, but imagine how peaceful the backyard is for catching up on my reading when the rest of the neighborhoodis still in bed!Do you sleep in on the weekend or your day 'OFF'!Before I go I also wanted to say..I hate alarm clocks! Article:Do you sleep in on the weekends? When I worked my 9-5 job I would hear it all the time from coworkers..'I get to sleep in tomorro… |