"Fire" Your Bad CustomersGet Your Own Home Business on yourown-home-business.org. "Fire" Your Bad Customers topic will increase your understanding on Your Own Home Business. We at yourown-home-business.org only provide news, articles, information in Your Own Home Business. Your Own Home Business at yourown-home-business.org provides the most up to date news and articles. If you have questions please do not hesitate to contact us.
They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. He has asked her to do another project: she told him 'no'. Some customers need to be 'fired'. In my software business the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). Article: Here's a concept to consider: some customers just aren't worth the trouble. We work so hard to get customers, and then work so hard to keep them, it's hard to grasp the idea that we are outshine of WITHOUT some of them! Let's face it; some people just don't 'get it'. They won't be nice or reasonable, they need too much 'hand-holding', or they haggle over everything. Lose 'em! Tell them politely that they will be desirable off getting your product or service elsewhere. A local auto repair shop diagnosed a pickle problem and did approximately $300 worth of repairs. round 2 weeks later the footing failed when I was 80 miles from home, and I had to take it to a local Nissan dealer. They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. I told him that I understood that but I didn't think that the dealer would have tried a salient lie and, the dealer's factory part cost less than theirs. He mulled it over and decided to give me $150 credit in that it certainly looked like something wasn't kosher and, besides, I was in being reasonable and they didn't want to lose me as a customer. Just the previous week they had had a 'screamer'; someone who had a problem and came in there yelling and screaming relating to it. 'I don't need that', he said. 'I told them to take their business elsewhere.' Sometimes you've got to 'fire' your customers! I know a graphic designer in New York who had a vassal that was very slow paying. In fact, on several occasions he even reduced their agreed-upon fee inasmuch as of what he claimed were 'delays' made by my friend that were totally fabricated. He has asked her to do different thing project: she told him 'no'. Some customers need to be 'fired'. In my software organization the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). The software arrived on a tape and the process took here and there 2 hours. Some of them installed it with no help from me whatsoever; some of them needed help opening the box that the tape came in. The latter customers were usually the ones that needed to be 'fired'. It's important to define what you consider to be a 'good' customer or a 'bad' customer. When someone crosses the line, you have to decide whether that particular person is 'worth the trouble'. Only you can make the call, but you may be surprised to realize that they aren't. If so, send 'em packin'. You can't please everyone, but you can wear yourself out trying to, so if the match isn't right you both will be realign off if you sever the business relationship. It only hurts for a second. Then, a wave of relief will flood over you and you'll know you did the right thing.
|
Advice Home Business Technology Online Advertising Motivational Internet Marketing SEO Help Online Games Science Articles Happiness More Articles:1. Profit From Home After 40 - Do You Qualify? Summary: We commit TIME with our families, spiritual growth, recreation, and oh yes, our JOB too. Even if you are never downsized, the TIME will come when you can no longer perform your duties in an efficient manner (or someone younger will do it for half your salary). TIME must be invested to locate the companies that exhibit integrity and ethics! TIME invested NOW will provide the chance to secure the financial success you desire that can be pa… 2. Make Money Online - Latest Scam Disclosed Summary: They just find websites that sell digital products and have a 100% money back guarantee, buy the product and then they tell you they want a refund because of crappy reasons, sometimes even impossible ones (they ask for a refund only minutes after they bought the product), but in the same time they keep the products.More and more people who make money online with this kind of websites are complaining about these incredibly immoral scammer… 3. Money in the Mail Summary:Ever dreamed about going to your mailbox and pulling out a fistful of checks?That's the magic of mail order, and to be sure, it's a powerful allure.Mail order, simply defined, is a way to generate merchandise sales in two ways:1.By mailing catalogs or other sales tools2.By advertising your products, and fulfilling orders via mail.Mail order is exciting and fun, but it's also a highly competitive, potentially expensive marketing method, an… 4. An Online Home Based Business Is Not Rocket Science Summary: The same fundamental principles apply to both businesses.1) You need to have a product, or products, to sell.2) You need to advertise to get customers to buy yourproducts.3) You need to provide support to your customers who buy your products as a result of your advertising efforts.4) You need to build a loyal customer following, so you canmaintain a profitable business over a period of time.Many people fall into the trap of believing tha… |