"Fire" Your Bad CustomersGet Your Own Home Business on yourown-home-business.org. "Fire" Your Bad Customers topic will increase your understanding on Your Own Home Business. We at yourown-home-business.org only provide news, articles, information in Your Own Home Business. Your Own Home Business at yourown-home-business.org provides the most up to date news and articles. If you have questions please do not hesitate to contact us.
They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. He has asked her to do another project: she told him 'no'. Some customers need to be 'fired'. In my software business the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). Article: Here's a concept to consider: some customers just aren't worth the trouble. We work so hard to get customers, and then work so hard to keep them, it's hard to grasp the idea that we are outshine of WITHOUT some of them! Let's face it; some people just don't 'get it'. They won't be nice or reasonable, they need too much 'hand-holding', or they haggle over everything. Lose 'em! Tell them politely that they will be desirable off getting your product or service elsewhere. A local auto repair shop diagnosed a pickle problem and did approximately $300 worth of repairs. round 2 weeks later the footing failed when I was 80 miles from home, and I had to take it to a local Nissan dealer. They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. I told him that I understood that but I didn't think that the dealer would have tried a salient lie and, the dealer's factory part cost less than theirs. He mulled it over and decided to give me $150 credit in that it certainly looked like something wasn't kosher and, besides, I was in being reasonable and they didn't want to lose me as a customer. Just the previous week they had had a 'screamer'; someone who had a problem and came in there yelling and screaming relating to it. 'I don't need that', he said. 'I told them to take their business elsewhere.' Sometimes you've got to 'fire' your customers! I know a graphic designer in New York who had a vassal that was very slow paying. In fact, on several occasions he even reduced their agreed-upon fee inasmuch as of what he claimed were 'delays' made by my friend that were totally fabricated. He has asked her to do different thing project: she told him 'no'. Some customers need to be 'fired'. In my software organization the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). The software arrived on a tape and the process took here and there 2 hours. Some of them installed it with no help from me whatsoever; some of them needed help opening the box that the tape came in. The latter customers were usually the ones that needed to be 'fired'. It's important to define what you consider to be a 'good' customer or a 'bad' customer. When someone crosses the line, you have to decide whether that particular person is 'worth the trouble'. Only you can make the call, but you may be surprised to realize that they aren't. If so, send 'em packin'. You can't please everyone, but you can wear yourself out trying to, so if the match isn't right you both will be realign off if you sever the business relationship. It only hurts for a second. Then, a wave of relief will flood over you and you'll know you did the right thing.
|
Advice Home Business Technology Online Advertising Motivational Internet Marketing SEO Help Online Games Science Articles Happiness More Articles:1. Your Attitude to Home Based Business Summary:Developing an opportunity mindset is key to your business success.Starting a home based business is a fantastic way to earn additional income part time or full. The author Norman Vincent Peale o'nce said, 'We tend to get what we expect.' Are your expectations for your business o'nes of abundance and reward for work well done?Everyday you must plant mental seeds of prosperity into you mind and nurture them. The o'ne factor that governs you… 2. Working From Home Is A Family Affair Summary:The level and quality of family input and support are often ignored when starting a business. They are meant to encourage you to be creative, think beyond the box, eliminate 'tunnel vision,' and to master the possibilities of being an independent self-starter ready to be a successful entrepreneur.Do You Have Family Support For Your Home Based Business Idea? Before embarking on any 'at home' business take the time to explore the idea with … 3. How to Start A House Cleaning Business In 7 Simple Steps Summary:How to Start A House Cleaning Business' 'In 7 Simple StepsBy Fayola PetersOne of the main reasons people start businesses is to make money. It could be a one person operation where you set up at home and service areas close to home, or you could set up a commercial office and hire people to work for you.Here are 7 simple steps to get you started on your own house cleaning business.1) Decide exactly what kind of house cleaning services you… 4. Part 5 of 5 - How "Pipe Dreams" Can Become Realities! Summary:Part 5 of 5 - How 'Pipe Dreams' Can Become Realities!' 2004, Jon Kogan, All Rights Reserved.http://www.zivomarketing.comTake a look at yourself - inside and out. If you have the desire to attain goals, the commitmentto follow through and the ability to creatively imagine yourselfin the position you dream of, you are more than halfway there.The most successful leaders and artists throughout history havefollowed specific paths and attained … |