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How To Sell On Ebay: Using Store Policies To Cement Your Credibility In your quest to build credibility as an Ebay seller, few things are more important than creating and following consistent store policies. In addition to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on Ebay, I promised my customers that the metals were solid, the gems were real, and everything was stamped. Article: How To Sell On Ebay: Using Store Policies To bony Your Credibility In your quest to bulk credibility as an Ebay seller, few things are more important than creating and following consistent store policies. Doing so will provide your customers with an bewitching buying atmosphere, where they will feel safe making any transaction. Whenever I create store policies--whether it be for an Ebay acting or an Internet business--I use one standard: I promise what I can reasonably deliver. And I deliver more than I promise as often as possible. If I can reasonably offer to ship everything two days after payment, I will promise it. But if I get the chance to ship some items within one day, I take that opportunity to overdeliver. Not only is this a more ethical approach--delivering or overdelivering on all promises--but it is also a more practical activism strategy for the long-run. Developing relationships with your customers is the best way to get repeat sales, testimonials, and positive feedback--the three pillars which will support your business and increase your cashflow. You should extend this principle to other policies. Create a return policy that stipulates when and for what reasons you will put faith in a return. Again, you will want to give the customer indivisible guarantees, but at the same time, you don’t want to promise what you can’t reasonably deliver. For instance, you may want to stipulate that you will only seal returns if the item is broken. You may also want to add that you can only venture upon returns within 14 days of delivery. In other to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on Ebay, I promised my customers that the metals were solid, the gems were real, and everything was stamped. It was relatively easy for me to prove this as things go all of my jewelry came with gemologist-certified appraisals; however, if you aren’t selling something that can lend you credibility in a similar fashion, you will need to earn it in the form of testimonials and positive feedback. . . .and this is precisely why it is so important for Ebay sellers to create and follow store policies. Not only will this lend you credibility and subsequently encourage visitors to bid, but it will also prevent customers from making unfair complaints toward you. In nearness to this, when you overdeliver, your customers will know it - and they will verify it with feedback and testimonials.
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Advice Home Business Technology Online Advertising Motivational Internet Marketing SEO Help Online Games Science Articles Happiness More Articles:1. Are Your Business Habits Fostering Success? Summary:The success or failure of a home business is based on the type of behavior we cultivate. When you run a home business the demands on your time are phenomenal, so to able to succeed without feeling overwhelmed all the time, requires that your organization becomes routine enabling you to achieve your desired result in the shortest possible time. Is victory a habit? Just as an Olympic athlete trains himself for mastery, home business entrepr… 2. Fail to Plan....or Plan to Fail? Summary: By Gary Durkin ' Copyright 2003 - All Rights Reserved*************************************Running a business, whether it be an offline multi-billiondollar company or an online part time home business, theyshare many similar traits.One of the biggest obstacles I have endeavoured totranslate to many, many small business / home businesspeople, is a very simple phrase......' Treat It Like a REALbusiness, Because It IS a REAL Business'.The fu… 3. Too Many Chiefs Summary:Too Many Chiefsby Dan ReinholdWhen you start working at home, you hold the sincere belief that you're working for yourself, your own boss, etc., etc. And on, and on, and...BUT...when you work at home, you can control your bosses (somewhat) by letting them all know the schedule YOU need and insisting they abide by it. Article:Too Many Chiefsby Dan ReinholdWhen you start working at home, you hold the sincere assent that you're working for y… 4. Is Success Really Possible With An Internet Business ? Summary: Do you think your job at the factory gonna give you more for your money and time than this ? It takes an average of one year to start seeing the result of your effort in the internet. You don't even have to think about it, do you? If I told you that after two to three years of following our system, you'd be making more in a month than you now make in a year, could you handle that? Can you think of any other endeavor where you could inves… |