"Fire" Your Bad CustomersGet Your Own Home Business on yourown-home-business.org. "Fire" Your Bad Customers topic will increase your understanding on Your Own Home Business. We at yourown-home-business.org only provide news, articles, information in Your Own Home Business. Your Own Home Business at yourown-home-business.org provides the most up to date news and articles. If you have questions please do not hesitate to contact us.
They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. He has asked her to do another project: she told him 'no'. Some customers need to be 'fired'. In my software business the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). Article: Here's a concept to consider: some customers just aren't worth the trouble. We work so hard to get customers, and then work so hard to keep them, it's hard to grasp the idea that we are outshine of WITHOUT some of them! Let's face it; some people just don't 'get it'. They won't be nice or reasonable, they need too much 'hand-holding', or they haggle over everything. Lose 'em! Tell them politely that they will be desirable off getting your product or service elsewhere. A local auto repair shop diagnosed a pickle problem and did approximately $300 worth of repairs. round 2 weeks later the footing failed when I was 80 miles from home, and I had to take it to a local Nissan dealer. They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. I told him that I understood that but I didn't think that the dealer would have tried a salient lie and, the dealer's factory part cost less than theirs. He mulled it over and decided to give me $150 credit in that it certainly looked like something wasn't kosher and, besides, I was in being reasonable and they didn't want to lose me as a customer. Just the previous week they had had a 'screamer'; someone who had a problem and came in there yelling and screaming relating to it. 'I don't need that', he said. 'I told them to take their business elsewhere.' Sometimes you've got to 'fire' your customers! I know a graphic designer in New York who had a vassal that was very slow paying. In fact, on several occasions he even reduced their agreed-upon fee inasmuch as of what he claimed were 'delays' made by my friend that were totally fabricated. He has asked her to do different thing project: she told him 'no'. Some customers need to be 'fired'. In my software organization the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). The software arrived on a tape and the process took here and there 2 hours. Some of them installed it with no help from me whatsoever; some of them needed help opening the box that the tape came in. The latter customers were usually the ones that needed to be 'fired'. It's important to define what you consider to be a 'good' customer or a 'bad' customer. When someone crosses the line, you have to decide whether that particular person is 'worth the trouble'. Only you can make the call, but you may be surprised to realize that they aren't. If so, send 'em packin'. You can't please everyone, but you can wear yourself out trying to, so if the match isn't right you both will be realign off if you sever the business relationship. It only hurts for a second. Then, a wave of relief will flood over you and you'll know you did the right thing.
|
Advice Home Business Technology Online Advertising Motivational Internet Marketing SEO Help Online Games Science Articles Happiness More Articles:1. Baby Product Recall Summary: Your baby cannot tell you if he notices a problem with his high chair, and if you do not stay on top of recall notices you could be putting your baby in danger.Child product recalls and baby product recalls are more common than we would like to think. If you have questions or concerns about a baby product manufacturer's conduct or a baby product recall, talk to a lawyer and get on the right track.gaRead more childhood injury lawyer artic… 2. Want To Work From Home? Beware of Scams! Summary:Ever wonder if you could get rich working from home, using the power of the internet. Don't fall into this trap over and over again. I am just like you, I was once interested in learning more about working from home, I can't stand working for anyone. So the only way out of this endless loop of making others rich off of your hard work is to work for yourself. The idea is simple, the more time you invest into your business, the more money y… 3. 5 Tips For New Internet Surfers. Summary:Everyday, thousands of new surfers open their browsers for the first time, it is confusing in the beginning, but if you have some good advices in the early beginning, you can surf easier and faster with a friendly browser... Tip 1: Surf in security. For instance, with Internet Explorer, whenever you click on a link, you have 2 choice: open the page in the same window, or open it in a new window. You just type firefox in google.com and yo… 4. How to Get Customers to Flock to Your Home-Based Business Summary:You're a home-based business owner who wants to generate more income. You can have your business cards printed by the local printer or you can use an on-line site, such as vistaprint.com'but once you have your cards make sure they stay consistent ' changing your card design on vistaprint is fun, but it dilutes YOUR brand. Make sure you focus on the benefit you bring to your customers, instead of 'I'm a freelance writer,' how about, 'I hel… |