"Fire" Your Bad CustomersGet Your Own Home Business on yourown-home-business.org. "Fire" Your Bad Customers topic will increase your understanding on Your Own Home Business. We at yourown-home-business.org only provide news, articles, information in Your Own Home Business. Your Own Home Business at yourown-home-business.org provides the most up to date news and articles. If you have questions please do not hesitate to contact us.
They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. He has asked her to do another project: she told him 'no'. Some customers need to be 'fired'. In my software business the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). Article: Here's a concept to consider: some customers just aren't worth the trouble. We work so hard to get customers, and then work so hard to keep them, it's hard to grasp the idea that we are outshine of WITHOUT some of them! Let's face it; some people just don't 'get it'. They won't be nice or reasonable, they need too much 'hand-holding', or they haggle over everything. Lose 'em! Tell them politely that they will be desirable off getting your product or service elsewhere. A local auto repair shop diagnosed a pickle problem and did approximately $300 worth of repairs. round 2 weeks later the footing failed when I was 80 miles from home, and I had to take it to a local Nissan dealer. They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. I told him that I understood that but I didn't think that the dealer would have tried a salient lie and, the dealer's factory part cost less than theirs. He mulled it over and decided to give me $150 credit in that it certainly looked like something wasn't kosher and, besides, I was in being reasonable and they didn't want to lose me as a customer. Just the previous week they had had a 'screamer'; someone who had a problem and came in there yelling and screaming relating to it. 'I don't need that', he said. 'I told them to take their business elsewhere.' Sometimes you've got to 'fire' your customers! I know a graphic designer in New York who had a vassal that was very slow paying. In fact, on several occasions he even reduced their agreed-upon fee inasmuch as of what he claimed were 'delays' made by my friend that were totally fabricated. He has asked her to do different thing project: she told him 'no'. Some customers need to be 'fired'. In my software organization the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). The software arrived on a tape and the process took here and there 2 hours. Some of them installed it with no help from me whatsoever; some of them needed help opening the box that the tape came in. The latter customers were usually the ones that needed to be 'fired'. It's important to define what you consider to be a 'good' customer or a 'bad' customer. When someone crosses the line, you have to decide whether that particular person is 'worth the trouble'. Only you can make the call, but you may be surprised to realize that they aren't. If so, send 'em packin'. You can't please everyone, but you can wear yourself out trying to, so if the match isn't right you both will be realign off if you sever the business relationship. It only hurts for a second. Then, a wave of relief will flood over you and you'll know you did the right thing.
|
Advice Home Business Technology Online Advertising Motivational Internet Marketing SEO Help Online Games Science Articles Happiness More Articles:1. I Wonder Why Dictionaries Went Out Of Fashion Summary:More Tips For New Writers (Part IV)When you begin writing for your home based business, never lose sight of the following facts:1. I used to work for a lawyer who had a selection of favourite words and phrases which he would drop into correspondence or conversation in order to impress people. How much good do you think it would do your career to impart to your boss the information that he appeared not know the meaning of a word he used on… 2. Is This The Ultimate Wealth Package? A Real Possibility Summary: His knowledge and experience is more than impressive - he's been 'trading' for over 8 years already. He explains to you what to do, and what you can do, in an uncomplicated, natural way and some of his life philosophies would rivals those of much older men. Not only is this package jammed packed with on-target, current information and advice, it's supported with over 100 information and software products that you are granted rights to se… 3. "The One Sure Formula That Will Assure Your Success Online!" Summary:Many who are starting their own internet home businesses aremotivated by a dream. Never be fooled into thinking that producing resultsin your internet home business is any thing different from anybrick and mortar business. Your internet home business is a business and not some sport. Most people, when starting their home internet businesses, are passionate and excited at the dream of freedom.But when the reality of the business sets in th… 4. Choose The Right Business For You In Less Than 15 Minutes Summary:Choose The Right Business For You In Less Than 15 Minutes----------------------------------------------------------(c) Copyright Charles Kangethe-----------------------------------------------3 Characteristics Of 'The Right Business' Model-----------------------------------------------=> The business must service a large market.Niche markets are also very profitable but require specialist products and customer service. Targetniche markets… |