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How To Sell On Ebay: Using Store Policies To Cement Your Credibility In your quest to build credibility as an Ebay seller, few things are more important than creating and following consistent store policies. In addition to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on Ebay, I promised my customers that the metals were solid, the gems were real, and everything was stamped. Article: How To Sell On Ebay: Using Store Policies To bony Your Credibility In your quest to bulk credibility as an Ebay seller, few things are more important than creating and following consistent store policies. Doing so will provide your customers with an bewitching buying atmosphere, where they will feel safe making any transaction. Whenever I create store policies--whether it be for an Ebay acting or an Internet business--I use one standard: I promise what I can reasonably deliver. And I deliver more than I promise as often as possible. If I can reasonably offer to ship everything two days after payment, I will promise it. But if I get the chance to ship some items within one day, I take that opportunity to overdeliver. Not only is this a more ethical approach--delivering or overdelivering on all promises--but it is also a more practical activism strategy for the long-run. Developing relationships with your customers is the best way to get repeat sales, testimonials, and positive feedback--the three pillars which will support your business and increase your cashflow. You should extend this principle to other policies. Create a return policy that stipulates when and for what reasons you will put faith in a return. Again, you will want to give the customer indivisible guarantees, but at the same time, you don’t want to promise what you can’t reasonably deliver. For instance, you may want to stipulate that you will only seal returns if the item is broken. You may also want to add that you can only venture upon returns within 14 days of delivery. In other to a shipping and return policy, you will want to create a statement of quality assurance. When I used to sell jewelry on Ebay, I promised my customers that the metals were solid, the gems were real, and everything was stamped. It was relatively easy for me to prove this as things go all of my jewelry came with gemologist-certified appraisals; however, if you aren’t selling something that can lend you credibility in a similar fashion, you will need to earn it in the form of testimonials and positive feedback. . . .and this is precisely why it is so important for Ebay sellers to create and follow store policies. Not only will this lend you credibility and subsequently encourage visitors to bid, but it will also prevent customers from making unfair complaints toward you. In nearness to this, when you overdeliver, your customers will know it - and they will verify it with feedback and testimonials.
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Advice Home Business Technology Online Advertising Motivational Internet Marketing SEO Help Online Games Science Articles Happiness More Articles:1. Five Things NOT to do When Starting a Home Business Summary: Don't put an ad on an FFA site with your business e-mailaddress (or your personal address or your e-zine subscriptionaddress or any other address that you read regularly).You will wade through a gazillion e-mails. Now that I havethat basement full of Viagra, I have my 12 credit cards, 3rd and 4th mortgages, and all the businesses going that I can (and sometimes can't) handle, I don't need to read all of the 'conformation of posting to my… 2. Money Problems? Consider A Viable Home Business Summary:Many people find themselves in what might be called the 'Time and Money Catch 22.' Trapped in a dead-end job with no hope for advancement, they live from paycheck to paycheck making barely enough money to meet expenses. So the solution is to look for a business that one can manage part-time until such time as there's enough money coming in to equal or exceed the income from the present job - or at the very least, enough money to pay the … 3. 10 Things You Will Hate About A Home Based Business! Summary:10 Things You Will Hate About A Home Based Businessby BB Lee (C)2004Every year thousands of Americans share one very common objective:Starting A Home Based Business! All problems rest on your shoulders and it will be impossible to leave work related problems at the office because the office is in your home!=========================================================BB Lee is the editor of SmallBizBits Home Based BusinessNewsletter. Visit for… 4. How to Start A Profitable Home-Based Business Summary: Regardless of what kind of business you start, you must have the capital and the available time to sustain your business through the first six months of operation. All the income from your business during those first six months should be reinvested in your business in order for it to grow and reach your planned first year potential.Once you've passed that first six months milestone, you can set up a small monthly salary for yourself, and… |