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They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. He has asked her to do another project: she told him 'no'. Some customers need to be 'fired'. In my software business the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). Article: Here's a concept to consider: some customers just aren't worth the trouble. We work so hard to get customers, and then work so hard to keep them, it's hard to grasp the idea that we are outshine of WITHOUT some of them! Let's face it; some people just don't 'get it'. They won't be nice or reasonable, they need too much 'hand-holding', or they haggle over everything. Lose 'em! Tell them politely that they will be desirable off getting your product or service elsewhere. A local auto repair shop diagnosed a pickle problem and did approximately $300 worth of repairs. round 2 weeks later the footing failed when I was 80 miles from home, and I had to take it to a local Nissan dealer. They told me that the problem was one of the parts that had just been replaced. When I took the paperwork and bad part into the local repair shop, he looked it over and took the position that he had no way of knowing whether the part in question was really bad or whether the part they gave me was, in fact, the part they had put in. I told him that I understood that but I didn't think that the dealer would have tried a salient lie and, the dealer's factory part cost less than theirs. He mulled it over and decided to give me $150 credit in that it certainly looked like something wasn't kosher and, besides, I was in being reasonable and they didn't want to lose me as a customer. Just the previous week they had had a 'screamer'; someone who had a problem and came in there yelling and screaming relating to it. 'I don't need that', he said. 'I told them to take their business elsewhere.' Sometimes you've got to 'fire' your customers! I know a graphic designer in New York who had a vassal that was very slow paying. In fact, on several occasions he even reduced their agreed-upon fee inasmuch as of what he claimed were 'delays' made by my friend that were totally fabricated. He has asked her to do different thing project: she told him 'no'. Some customers need to be 'fired'. In my software organization the customers typically installed the product on their corporate computer (not a PC, but a large 'mainframe'). The software arrived on a tape and the process took here and there 2 hours. Some of them installed it with no help from me whatsoever; some of them needed help opening the box that the tape came in. The latter customers were usually the ones that needed to be 'fired'. It's important to define what you consider to be a 'good' customer or a 'bad' customer. When someone crosses the line, you have to decide whether that particular person is 'worth the trouble'. Only you can make the call, but you may be surprised to realize that they aren't. If so, send 'em packin'. You can't please everyone, but you can wear yourself out trying to, so if the match isn't right you both will be realign off if you sever the business relationship. It only hurts for a second. Then, a wave of relief will flood over you and you'll know you did the right thing.
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Advice Home Business Technology Online Advertising Motivational Internet Marketing SEO Help Online Games Science Articles Happiness More Articles:1. What To Expect From A Home Based Business Summary: So you have decided to begin working at home and own and operate a home based business. When you come back to your home office, you will feel refreshed and ready for any work at home challenge that awaits you.After all, no successful home based business comes without some hard work and dedication.Copyright ' Charles Fuchs is an established online marketer who specializes in helping people start their very own Home Based Business. Article… 2. Make Money Online-Things to Remember. Summary: Work at Home Business may have great many conveniences and also possibility and potential of creating amazing money online, but it hardly means anybody can make money online overnight. Make no mistake, doubling your money in 24 hours or creating unlimited wealth by putting your business on autopilot etc are far fetched imaginations.Simple example, business giants like Microsoft and Google can also not double your your money for you in th… 3. Your Attitude to Home Based Business Summary:Developing an opportunity mindset is key to your business success.Starting a home based business is a fantastic way to earn additional income part time or full. The author Norman Vincent Peale o'nce said, 'We tend to get what we expect.' Are your expectations for your business o'nes of abundance and reward for work well done?Everyday you must plant mental seeds of prosperity into you mind and nurture them. The o'ne factor that governs you… 4. Earn More Money in Your Home Business by Creating a PIG Summary: If you really want to earn more money with your work at home business, than you need to strongly consider adding a P.I.G. The concept of adding a Passive Income Generator to your business should be a top priority if you want long term income.What exactly is a Passive Income Generator?As the names suggests, a P.I.G. The affiliates bring in the customers, your automatic sales website does all the work and once again you get to take off to … |