Are You Doing a Good Job?



Get Your Own Home Business on yourown-home-business.org. Are You Doing a Good Job? topic will increase your understanding on Your Own Home Business. We at yourown-home-business.org only provide news, articles, information in Your Own Home Business. Your Own Home Business at yourown-home-business.org provides the most up to date news and articles. If you have questions please do not hesitate to contact us.

Summary:
Do they know that you are
on schedule, that you gave them something extra, that you
did exactly what they wanted?

'Okay, Dave, what got you started on this one?' you're
probably asking.

We have some friends that hired a pet-sitter to take care of
their two dogs and two cats while they were on vacation.
When they returned, they found no evidence that their
animals had been cared for as instructed. In fact, I was doing a GREAT job for him,
putting in extra time and even a few extra features.

My bad.
Article:
I'll bet that you are really good at what you do. You are
conscientious, creative, and hard working. You would never
short-change your customers or give them less than 110 per
cent. Right? RIGHT!

But do your customers know that? Do they know that you are
on schedule, that you gave them something extra, that you
did exactly what they wanted?

'Okay, Dave, what got you started on this one?' you're
probably asking.

We have some friends that hired a pet-sitter to take care of
their two dogs and two cats while they were on vacation.
When they returned, they found no evidence that their
animals had been cared for as instructed. Medications
looked as if they hadn't been touched. The supply of treats
looked virtually the same as it had when they left. True,
the animals were healthy and that's the most important
thing; to paraphrase Roseanne, 'The animals were jumping [when
my friends got home], so the pet sitters did their job!'

>From a handicraft point of view, though, the pet sitters
didn't do so well. The evidence suggests that they did a
'poor' job. Or was it just a case that there was no
evidence that they did a 'good' job?

Did they give the medications or didn't they? It looked
like they didn't when, in fact, they did, and provided an
extra service by picking up more. Did they give the treats
as requested or didn't they? It looked like they didn't
when, in fact, they did and provided an extra service by
going to the store to buy more.

The word is 'perception'. You may be doing a great service
for your customers, but leaving them with a different
perception of what you've done.

I learned this lesson the hard way. As a
programmer/consultant at a large medical facility I was
given an important program to write. It was a critical
component of a critical system that was supposed to be
operational by a weighty date. I worked on it mostly from
home. My sucker didn't see me very often, and his
perception was that I was goofing off; procrastinating until
the last moment. As a result, his dissatisfaction level was high,
to put it mildly. In fact, I was doing a GREAT job for him,
putting in extra time and even a few extra features.

My bad. I should have made a point of letting him know what
I was doing so that he would feel intimate in knowing
what was going on. I could have done this in a number of
ways both subtle and not-so-subtle. Subtle: 'While I was
working on this at home last night, I came up with a few
questions.' Not-so-subtle: 'I know you haven't seen too
much of me lately, but that's insofar as I've been working on
this project at home. I didn't want you to think I was
putting it off'.

The point is this: if you're doing a good job for your
customers, make sure they know it!




How I Sell My Domain Names. - Learn To Find Buyers For Your Domain Names. Earn Cash Doing It!
Be A Video Game Tester! - Test New Video, Pc and Console Games and Get Paid Doing It - Large # of Daily Sales - Converts 1 in 8 - Make $22 per Sale.


Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 | 82 | 83 | 84 | 85 | 86 | 87 | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100


Advice
Home Business
Technology
Online Advertising
Motivational
Internet Marketing
SEO Help
Online Games
Science Articles
Happiness

More Articles:


1. Hey CyberJunkie, Clean that Booger off Your Nose!
Summary:By Richard Vegas ' 2002Well....., I got some good news and I got some bad news. Just because you don't understand everything you read or completely follow what the author says, you say to yourself, I'll wait till I understand it. Anyway, the window had a send button, so I figured I could type something and send it back.Well, This lady on the other end says to me after some short introductions, 'Do you cyber'? Kinda like she was getting ma…

2. Why All The Fuss About A Good Management System?
Summary: Ifyou simply add a large amount of addresses to the 'To:' field in your email program, then the email each subscriberreceives will contain the email address of everyone on yourlist. That's not counting the time it would take for you to manually make absolutely certain you've removed all the people from your list who have requested it, and the time it would take to manually add any new subscribers to your list. A good management system au…

3. How to Turn Idea Squashers into Possibilities
Summary: New possibilities and solutions begin to emerge.Here are some examples of questions that challenge old assumptions:'If we tried again, and made this slight change, how might it improve the results?''What could happen if you increased your skills and value by gaining knowledge in new areas?''What support would you need to accomplish this job?'If we began again with a clean slate, what would you do differently?'How could we determine the r…

4. When Worlds Collide
Summary: Working your own hours all too often means working all hours if you don't set a workday schedule, while rowdy children can become an almighty challenge when you need to present a professional image to the prospective client you're speaking with on the telephone. The fundamental key to a successful transition to a home- based business is to keep your business and personal lives as separate as possible. By strictly separating areas in this…